Cancellation fees are calculated from the date written cancellation is received.
- 100% cancellation fee will be charged for no-shows and same-day cancellations.
- Cancellations made within 48 hours of the excursion will incur cancellation fees, which may be negotiable.
- Full refunds will be granted for cancellations made at least 72 hours prior to the excursion date.
- Non-Namibian tour leaders/escorts traveling with groups will travel free of charge.
Any third-party supplier cancellation policies may also apply where applicable.